Terms of use.

01 · who these terms are withAbout these terms

This website (“the site”) is operated by Neon Digital Limited (“Neon”, “we”, “us”), a company registered in England and Wales under company number 05248836, with its registered office at Station House, 27 Railway Street, Chelmsford CM1 1QS. You can contact us at hello@neondigital.co.uk.

By accessing or using the site, you agree to these terms. If you don't agree, please don't use the site.

02 · what the site is forUse of the site

The site is an informational shop window for Neon's services. Nothing on it is intended as a contractual offer, professional advice, or a representation of fitness for any particular purpose. We may add, remove, or change any part of the site at any time, including taking it offline temporarily for maintenance or permanently if we so choose.

03 · intellectual propertyIntellectual property

All content on this site — including text, design, photography, illustration, code, the Neon name and logo, case-study materials, and the overall look and feel — is owned by Neon Digital Limited or licensed to us, and is protected by UK and international copyright, trade mark, and design rights.

You may view, print, and share pages from the site for your own non-commercial reference. You may not, without our prior written permission:

• Copy, reproduce, or redistribute substantial portions of the site for commercial purposes.
• Use Neon's name, logo, or brand identity in your own products, marketing, or materials in a way that implies a partnership, endorsement, or affiliation that doesn't exist.
• Use the case-study content to imply we've worked with you, or to claim our work as your own.
• Scrape the site at scale for the purpose of training machine-learning models or building competing services.

Names and logos of clients shown in case studies remain the property of their respective owners and are used to identify the relationship described.

04 · acceptable useAcceptable use

You agree not to:

• Use the site in any way that breaches applicable law or regulation in the United Kingdom or any other jurisdiction from which you access it.
• Attempt to gain unauthorised access to the site, its servers, or any connected system, database, or network.
• Probe, scan, or test the vulnerability of the site or circumvent any security or authentication measure.
• Introduce viruses, worms, trojans, or any other material that is malicious or technologically harmful.
• Conduct any denial-of-service or distributed denial-of-service attack against the site.
• Submit false, misleading, or impersonating information through any enquiry or booking form.

Breach of this section may be a criminal offence under the Computer Misuse Act 1990. We will report any breach to the relevant authorities and cooperate with them by disclosing your identity to them where lawfully required.

05 · enquiries and bookingsEnquiries, bookings and pre-contract conversations

Submitting an enquiry, booking a call, or otherwise contacting us doesn't create a contract between us. We may decline any enquiry at our discretion. Any work we agree to undertake will be governed by a separate written engagement letter, statement of work, or contract signed by both parties — the terms of which take precedence over these terms in the event of conflict.

06 · external linksLinks to third-party sites

The site may link to external websites we don't control — for example, client websites, partner tools, or third-party services. Those links are provided for convenience. We don't endorse the content of those sites and we accept no responsibility for them or for any loss arising from your use of them.

07 · disclaimerNo warranty

The site is provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, or availability of the site or the information on it. We do not warrant that the site will be uninterrupted, error-free, or free from viruses or other harmful components.

08 · liabilityLimitation of liability

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot be excluded or limited under the laws of England and Wales.

Subject to that, to the fullest extent permitted by law, we will not be liable to you for any indirect, special, or consequential loss, loss of profits, loss of business, loss of goodwill, loss of data, or loss of anticipated savings arising out of or in connection with your use of, or inability to use, the site.

If you are a consumer, these terms do not affect your statutory rights.

09 · privacy and cookiesPrivacy and cookies

Use of the site is also governed by our Privacy notice and Cookies notice, which form part of these terms.

10 · changesChanges to these terms

We may revise these terms from time to time. The version in force is the one published on the site at the moment you use it. The “last updated” date at the top of the page reflects the most recent revision.

11 · governing lawGoverning law and jurisdiction

These terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes), are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim, save that if you are a consumer resident elsewhere in the UK, you may also bring proceedings in your local courts.

Neon Digital Limited · registered in England & Wales, company no. 05248836 · Station House, 27 Railway Street, Chelmsford CM1 1QS