Neon Digital Limited (“Neon”, “we”, “us”) is the data controller for personal data collected through neondigital.co.uk and through direct correspondence with us.
We're registered in England and Wales under company number 05248836. Our registered office is Station House, 27 Railway Street, Chelmsford CM1 1QS, United Kingdom. You can reach us at hello@neondigital.co.uk for anything privacy-related, including subject-access requests.
We try to keep this minimal. In practice, we collect personal data in three ways:
When you email us or book a call, we receive whatever you choose to share — typically your name, work email, company, and a description of the project you're considering. We use this to reply to you, to assess whether we're a fit, and to keep a record of our conversation.
Lawful basis: legitimate interests (responding to a business enquiry you initiated) and, if we end up working together, performance of a contract.
“Book a call” opens a Calendly widget. If you book a meeting, Calendly collects your name, email, scheduled time, and any answers you give to its booking questions, and shares them with us. Calendly LLC is an independent controller for the booking process and a processor when passing booking data to us. Read their privacy notice at calendly.com/privacy.
Lawful basis: legitimate interests (arranging a meeting you requested).
Our hosting provider records standard request logs — IP address, user agent, timestamp, requested URL — for security, abuse prevention, and basic operational diagnostics. These are kept for a short rolling window and aren't used to profile visitors.
Lawful basis: legitimate interests (keeping the site running and secure).
We use a privacy-respecting, cookieless analytics tool that records aggregated, anonymised traffic patterns (pages viewed, country at a country level, referrer). It does not set cookies, does not use device fingerprinting, and does not identify individual visitors. We don't combine it with any other data we hold about you.
A small number of trusted service providers help us operate. Each is bound by appropriate data-processing terms.
We're happy to disclose the specific providers in use on request — just email hello@neondigital.co.uk.
Some of our service providers are based outside the UK, including in the United States and the European Economic Area. Where personal data is transferred outside the UK, we rely on UK-approved transfer mechanisms — adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum to the EU Standard Contractual Clauses — together with appropriate technical and organisational safeguards.
You have the right to:
To exercise any of these rights, email hello@neondigital.co.uk. We'll respond within one month.
We apply proportionate technical and organisational measures — encryption in transit, access controls, least-privilege accounts, and routine review of who has access to what. No system is perfectly secure, and we won't pretend otherwise; if a breach occurs that puts your rights at risk, we'll notify the ICO and affected individuals as required by UK GDPR.
This site is aimed at businesses. We don't knowingly collect personal data from anyone under 18.
We'll update this notice from time to time. Substantive changes will be reflected in the “last updated” date at the top, and material changes will be flagged on the site for a reasonable period.
Neon Digital Limited · registered in England & Wales, company no. 05248836 · Station House, 27 Railway Street, Chelmsford CM1 1QS